Shipping & Delivery Policy

Greno Cart – Fruits & Vegetables Home Delivery

Greno Cart apne customers ko fresh fruits aur vegetables ki fast aur reliable home delivery service provide karta hai. Is Shipping Policy ka purpose delivery process ko clearly explain karna hai.

1. Delivery Areas

• Greno Cart sirf selected local areas me delivery provide karta hai

• Agar aapka area serviceable hoga to order accept ho jayega

2. Delivery Time

• Order confirmation ke baad delivery same day ya next day ki ja sakti hai

• Delivery time traffic, weather ya unforeseen reasons se change ho sakta hai

• Exact delivery time order confirmation ke waqt bataya jata hai

3. Shipping / Delivery Charges

• Minimum order value par free delivery ho sakti hai

• Delivery charges (agar applicable ho) order confirm karte waqt clearly bataye jayenge

• Charges location aur order size ke hisaab se vary kar sakte hain

4. Order Processing

• Order WhatsApp / Call / Website / App ke through place kiya ja sakta hai

• Order confirm hone ke baad hi packing aur dispatch hota hai

• Greno Cart kisi bhi order ko cancel karne ka adhikar rakhta hai agar product available na ho

5. Delivery Attempt

• Customer ko delivery time par available rehna hoga

• Agar customer available nahi hota ya address galat hota hai to delivery delay ya cancel ho sakti hai

• Repeat delivery ke liye extra charges lag sakte hain

6. Product Condition

• Fruits aur vegetables fresh condition me deliver karne ki poori koshish ki jati hai

• Natural products hone ki wajah se size, color aur shape me thoda difference ho sakta hai

7. Damaged / Wrong Items

• Agar delivery ke time koi item damaged ya galat ho:

  • Customer 24 ghante ke andar complaint kare

  • Verified case me replacement ya refund diya ja sakta hai

8. Delivery Failure

• Natural calamities, strikes, lockdown, ya technical issues ki wajah se delivery late ho sakti hai

• Aise cases me Greno Cart responsible nahi hoga, lekin best solution provide karega

9. Policy Updates

Greno Cart bina prior notice apni Shipping Policy update kar sakta hai. Updated policy yahin available hogi.

10. Contact Us

Shipping ya delivery se related kisi bhi query ke liye:

📞 Mobile: 9958285298
📧 Email: grenocart@gmail.com